Welcome to Crown Rust, a brand of VPS Fabrics. These Terms and Conditions (“Terms”) govern your access to and use of www.crownrust.com (“the Website”), and any purchases made through the Website. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. General Information

  • Operator: This website is operated by Crown Rust, a brand under VPS Fabrics, based in Vadodara, Gujarat, India.
  • Eligibility: You must be at least 18 years old to use our services or have the express permission and supervision of a parent or legal guardian.

2. Product and Pricing Information

  • Accuracy: We strive to provide accurate images, descriptions, and information for all products displayed on the Website. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Minor variations may occur due to photography, lighting, screen settings, and other factors.
  • Pricing: All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes, unless otherwise specified.
  • Availability: Prices and product availability are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed for the product listed at the incorrect price.

3. Payment Terms

  • Accepted Methods: We accept payments via UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD), where available.
  • Order Confirmation: Orders are confirmed only after successful payment processing. For COD orders, confirmation may involve a verification call.
  • Security: Payment gateway security is managed through secure SSL encryption to protect your financial data. We do not store your credit card or bank details on our servers.

4. Shipping Policy

  • Dispatch Time: We endeavor to dispatch orders within 1–3 business days from the date of order confirmation.
  • Delivery Time: Delivery typically takes 3–7 business days, depending on your geographic location and the courier service.
  • Courier Partners: We partner with trusted third-party courier services to ensure timely and safe delivery of your products.
  • Shipping Charges: Any applicable shipping charges will be clearly displayed and calculated at checkout.
  • Delays: We are not liable for delays in delivery caused by courier services or external factors beyond our control, including but not limited to adverse weather conditions, natural disasters, strikes, public holidays, or unforeseen logistical issues.

5. Order Cancellation Policy

  • Cancellation Window: You may cancel an order within 24 hours of placing it, provided that the order has not yet been dispatched from our facility.
  • How to Cancel: To cancel an order, please contact our support team at vpsfabrics@gmail.com with your order ID.
  • Refund for Canceled Orders: If payment has already been made for an order canceled before dispatch, a full refund will be processed within 5–7 working days to the original payment method.
  • Post-Dispatch Cancellation: Orders that have already been shipped cannot be canceled. Please refer to our Return, Exchange & Refund Policy for options in such cases.

6. Return, Exchange & Refund Policy

  • Please refer to our dedicated Refund/Exchange Policy section for comprehensive details on returns, exchanges, and refunds.

7. Privacy Policy

  • Your privacy is paramount to us. Our Privacy Policy (available on our Website) details how we collect, use, store, and protect your personal data. By using our Website, you agree to the terms of our Privacy Policy.

8. Intellectual Property

  • All content on this Website, including but not limited to images, logos, product designs, text, graphics, data compilations, and software, is the property of Crown Rust (a brand of VPS Fabrics) or its content suppliers and is protected by Indian and international copyright laws.
  • No content from this site may be reused, reproduced, duplicated, copied, sold, resold, or exploited for any commercial purpose without the express written consent of Crown Rust.

9. Limitation of Liability

  • To the fullest extent permitted by law, Crown Rust (a brand of VPS Fabrics) shall not be liable for any incidental, indirect, punitive, special, or consequential damages, including but not limited to loss of profits, revenue, data, or use, incurred by you or any third party, arising from your access to or use of, or inability to access or use, the Website or any products purchased through the Website.
  • Our maximum liability to you for any damages arising out of or related to your use of the Website or products purchased shall not exceed the total amount paid by you for the specific product(s) in question.

10. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by and construed in accordance with the laws of India.
  • Any disputes or claims arising out of or in connection with these Terms, or your use of the Website, shall be subject to the exclusive jurisdiction of the courts located in Vadodara, Gujarat, India.

11. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

12. Contact Us

  • For any questions or concerns regarding these Terms and Conditions, please contact us at:
    📧 vpsfabrics@gmail.com

This document was last updated on June 7, 2025.